Accessibility statement

This accessibility statement applies to togetherness.co.uk and learn.togetherness.co.uk. 

This website is run by Togetherness, based in University Hospitals Birmingham NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 400% without the text spilling off the screen
• Navigate most of the website using a keyboard or speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text
• You cannot change colours, contrast levels and fonts using browser or device settings
• Most older PDF documents are not fully accessible to screen reader software
• A small number of rendered elements do not have sufficient colour contrast
• A small number of buttons do not have discernible text

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Support Team.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email togetherness@uhb.nhs.co.uk
• call 0121 296 4448

We’ll consider your request and get back to you within 3-14 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Togetherness is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

A small number of dynamically-rendered elements are not covered by the theme palette at the 4.5:1 level

Some large text in embedded third-party widgets is not covered by the theme palette at the 3:1 level

Some decorative images do not have a text alternative, so people using a screen reader cannot access them. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).

Disproportionate burden

Navigation and accessing information

It’s not possible for users to change text size without some of the content overlapping.

We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment within 18 months.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Because our PDF resources are important to both online learning and in-person groups, we are working hard to update all of our PDFs and make them accessible. Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 2 April 2026. It was last reviewed on 2 April 2026.

This website was last tested on 30 March 2026 against the WCAG 2.2 AA standard.

The test was carried out by Action Starter Ltd. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.